November 24, 2020

4.1 Measuring Performance & Setting Targets

Many business owners and managers report that as their business grows they feel more remote from its operations yet they know that a growing business needs to be closely and carefully managed to ensure it’s sustainability, especially in these uncertain economic times.

Putting performance measurement systems in place can be an important way of keeping track on the progress of your business.  It gives you vital information about what’s happening now and it also provides the starting point for a system of target-setting that will help you implement your

strategies for growth.

This module sets out the business benefits of Measuring Performance & Setting Targets. It shows how to choose which KPIs ( key performance indicators to measure) and suggests examples in a number of key business areas. It also highlights the main points to bear in mind when setting targets for your business.